We believe building modern, locally tailored health infrastructure can be affordable, scalable and impactful.
CRISP Shared Services is an innovative nonprofit sharing technology and expert strategy to empower localized healthcare ecosystems.
Modern infrastructure can be interoperable and efficient – which is why our approach focuses on optimizing existing technologies and cross-sector resources.
Solutions are impactful when developed by those that rely on them – which is why we co-create answers directly with the users of our tools.
Stakeholders know the unique needs of their communities - which is why we preserve the autonomy and individuality of our affiliates and partners.
Improving the utility of data while reducing total costs is possible – which is why we leverage reusable technologies and share economic incentives.
We partner with organizations seeking modern and efficient solutions to enhance patient care, streamline care coordination and advance public health.
Affiliate’s appoint representatives to our Governance Board to ensure an equitable governance structure.
Pricing model is maintained by the Governance Board and designed to be proportionate to the size and complexity of the affiliate.
Contracting at the organization-level increases negotiation power ensuring maintaining competitive revenue.
Special development and deployment of solutions and tools to fit your unique needs and population.
Affiliate access to custom-engineered solutions for cost-effective industry-leading features and functionality.
Streamlined participation in eHealth Exchange’s national network and TEFCA, Office of the National Coordinator’s federally endorsed framework.
Email us for more about our modernization and partnership options.
We’ve deployed dozens of impactful use-cases now available to all our affiliates.
healthEconnect and CRISP worked with CRISP Shared Services and state Medicaid for custom deployments of the Medicaid Redetermination Notification Project across Alaska and Maryland. The project delivers secure panel reports of Medicaid-matched patients who will face redetermination within the next 90 days directly to care teams removing data siloes and redundant administrative labor, enabling care teams to instead focus on supporting these patients.
Connie, Connecticut’s health information exchange, worked with CRISP Shared Services for a custom deployment of an innovative medication management and data parsing tool utilizing framework developed by Connecticut’s Medication Reconciliation and Polypharmacy Work Group. CRISP Shared Services was able to standardize dosing and coding, moving the state and industry closer to medication reconciliation support.
Deployed first across Maryland, CRISP Shared Services’ Maternal Health Identification feature notifies a patient’s care team when a diagnosis code indicates pregnancy or a change in their status (complication, labor, delivery or post-partum). Utilizing ADT data allows for real time identification and alerting, using a set of ICD-10 codes provided by the CDC.
A unique data sharing partnership between CRISP DC, Washington D.C.’s designated health information exchange, DC Public Schools (DCPS) and Children’s National Hospital leverages existing CRISP Shared Services’ processes and technology to deliver monthly absentee data to providers through direct secure email for patients who’ve consented. This allows a child’s care team to provide intervention support to children that might be experiencing hardship.
Our technologies are modular and reusable so they can be rapidly configured to serve diverse healthcare stakeholders across your region.
Our industry-leading experts partner with you to build locally tailored strategies that deliver value to your communities while navigating intricate regulatory environments.
We offer a suite of vendor-agnostic a la carte services that can help you achieve critical connection and transform to a health utility.
Some of our ad hoc interoperability partnerships include:
CRISP Shared Services is a 501c3 that partners with healthcare data exchange entities, government agencies and community-based organizations to provide health information utility solutions.
Our Shared Governance Board is made up of designated representatives from each member organization.
Scott T. MacLean is the senior vice president and chief information officer at MedStar Health, where he provides leadership and vision for Information Services (IS) supporting clinical, research, academic, and administrative functions across the healthcare system. With over 25 years of experience in Information Technology (IT), MacLean began his career at General Electric. Prior to joining MedStar, he held the position of deputy chief information officer and director of IS Operations for Partners HealthCare in Boston, overseeing core technology infrastructure, data centers, desktop support, and service desk for affiliated practices. In previous roles, he served as chief information officer at Newton-Wellesley Hospital and corporate director for Partners, with responsibilities extending to information systems and telecommunications oversight.
MacLean’s extensive contributions to the healthcare IT field include serving as the board chair for HIMSS (Healthcare Information and Management Systems Society), presenting on technology in healthcare globally, and participating in initiatives to improve patient safety and cancer outcomes through computer systems. He has also been involved in various leadership roles, including as a past president of the New England Chapter of HIMSS, a charter member of the Integrating the Healthcare Enterprise-USA (IHE-USA) Board of Directors, and a member of the HIMSS Analytics Board of Directors. Additionally, MacLean has written and spoken on healthcare technology in the United States, Middle East, and Asia, showcasing his commitment to advancing information systems in the healthcare sector.
Tressa Springmann is Chief Information Officer (CIO) for LifeBridge Health. LifeBridge Health, which includes Sinai Hospital of Baltimore, Northwest Hospital, Levindale Hebrew Geriatric Center and Hospital, Grace Medical Center, and Courtland Gardens Nursing & Rehabilitation Center, is one of the largest, most comprehensive providers of health services in northwest Baltimore. Ms. Springmann is responsible for ensuring that the information systems and services used support the organization’s mission and strategy by providing the necessary tools for patient care providers to deliver the best care for patients at the bedside, in the office and in the community. Previously, Ms. Springmann was the CIO at Greater Baltimore Medical Center.
Ms. Springmann earned her master’s degree in business from Johns Hopkins University in Baltimore, Maryland, and a bachelor’s in biology from St. Mary’s College of Maryland in St. Mary’s City, Maryland.
Doug Hall is Senior Director for Planning Analytics and Business Intelligence for the Johns Hopkins Health System. In this role, he coordinates and leads strategic marketing, analytics, and strategic business intelligence activities across the system, and identifies and champions opportunities to grow and optimize clinical volumes. Johns Hopkins Medicine includes six academic and community hospitals, four suburban health care and surgery centers, more than 30 primary health care outpatient sites, as well as programs for national and international patient activities. Mr. Hall also serves as Chairman of the Board for Humanim, a non-profit which focuses on creating economic opportunity and providing support services for individuals living within the Baltimore/Washington Region.
Mr. Hall is a resident of Ellicott City, Maryland, and earned his Bachelor’s degree in International Studies and Economics from Johns Hopkins University and his Master’s degree in Health Administration from Ohio State University.
James L. Fawcett is president of Highmark Blue Cross Blue Shield West Virginia, which serves approximately 300,000 members through the company’s health care benefits business as well as a comparable number of additional members through the national BlueCard® program. Based in Parkersburg, Mr. Fawcett is responsible for all West Virginia market functions.
Mr. Fawcett has been with Highmark for more than 30 years. Prior to becoming president, Mr. Fawcett served in a number of leadership roles where he was responsible for the Medicaid markets in Highmark’s Delaware and West Virginia health markets, sales and client management for Highmark’s Pennsylvania individual and group health markets, and provider contracting and network management for Highmark’s core markets in Pennsylvania, Delaware and West Virginia.
Colt Courtright leads Corporate Data & Analytics at Premera Blue Cross, where he is responsible for strategies that impact its 2.7 million members, 38,000 physician network, and self-insured employers such as Amazon, Microsoft, Starbucks, Expedia, Weyerhaeuser and other household name companies. Colt has direct responsibility for clinical data exchange, data warehouse, data lake, data science, and business intelligence production environments, along with data governance, analytic and reporting teams.
Colt brings over 25 years’ experience performing new product innovation, supporting strategic partnerships, and overseeing advanced analytics and data management solutions. This has included initial product deployments for companies such as Landmark, MOBE, Quartet, Vim/BookMD, Collective Medical Technologies, and Cardinal Analytics. Colt is currently a member of Gartner’s national Data & Analytics Advisory Board, member of the Health Evolution Forum on AI and Data Powered Innovation, Scientific Advisor to Prealize, Advisor to Opala, , and sits on the Board of Directors of the Alaska State Healthcare Information Exchange (healtheconnect Alaska
Debbie Condrey brings over 34 years of information technology expertise, primarily cultivated in Virginia state government. Having started as the Director of Information Technology for the Virginia Department of Transportation, she later assumed the role of Director of Customer Relationship Management for the Virginia Information Technologies Agency, overseeing the consolidation of IT services across the state. In her impactful 12-year tenure as the Chief Information Officer for the Virginia Department of Health, Debbie spearheaded the implementation of critical health information tools such as the All Payer Claims Database, ConnectVirginia HIE (Health Information Exchange), and the Emergency Department Care Coordination Program, fostering interoperability among 122 hospitals and payers in Virginia.
Retiring from state government in June 2019, Debbie transitioned to The Sequoia Project, Inc, where she serves as the Chief Information Officer and Chief Information Security Officer. The Sequoia Project focuses on advancing health information technology interoperability for public benefit, aligning seamlessly with Debbie’s commitment to public service and enhancing patient outcomes through health information technology services. In recognition of her contributions, Debbie was also promoted to the position of Chief Operations Officer in 2021. In this capacity, she oversees all IT projects, collaborates with entities like eHealth Exchange and Carequality, and serves as the primary liaison for public health-related programs and workgroups, including the Emergency Preparedness Information Workgroup. Additionally, Debbie actively participates on the boards of the eHealth Exchange and ConnectVirginia HIE/Virginia Health Information, further solidifying her commitment to advancing health IT initiatives.
Allen Hsiao MD, FAAP, FAMIA, is Professor of Pediatrics and of Emergency Medicine at the Yale School of Medicine and serves as the Chief Health Information Officer (CHIO) for the Yale School of Medicine and Yale New Haven Health System. As the CHIO, Dr. Hsiao leads the medical informatics and data and analytics teams for the School and System, including an experienced group of physician informaticians and the Joint Data and Analytics Team.
He received his BA in Biomedical Ethics and MD from Brown University, then completed residency training in Pediatrics at Yale before completing fellowships and board certifications in Pediatric Emergency Medicine and Medical Informatics, and has served on numerous medical informatics-related committees for the Hospital and University, as well as nationally for groups such as the American Academy of Pediatrics, Health Information Management Systems Society, and the National Association of Children’s Hospitals and Related Institutions.
As President and CEO, Craig is the lead executive responsible for developing and executing the strategic plan as well as ensuring strong financial controls and high-quality services. His focus is on driving interoperability and innovation by expanding Health Data Utilities through CRISP and member Health Information Exchanges across the country. He manages the senior team with an emphasis on fostering collaboration while advocating for the mission, vision, and values of both CRISP and CRISP Shared Services.
Craig is also an instructor at the University of Maryland Baltimore County Master’s program in Health Information Technology. Prior to supporting health IT efforts, Craig led the start-up and operations of three physician-led, Advance Payment Medicare Shared Savings Program Accountable Care Organizations. He has a Master of Business Administration from Loyola University.
In addition to his role as Chief Strategy Officer, Brandon serves as the organization’s Privacy and Security Officer. He has been with CRISP since 2014, first joining as the Chief Operating Officer. Before joining CRISP, Brandon was the Sr. Director of Health Information Exchange and Population Health for St. Luke’s University Hospital Network, where he was responsible for the strategy, implementation, and management of all aspects of the “Community-Wide Health Information Exchange”.
Prior to joining St. Luke’s, Brandon served as the Sr. Director for Healthcare Information Technology at Erickson Retirement Communities where he was responsible for the operations and management of a $15 million healthcare technology infrastructure which included ambulatory EMR, Practice Management, and Financial systems. Brandon holds a B.S. in Information Technology from the University of Phoenix and an MBA from Loyola University Maryland. He is currently an MPH candidate at Loyola University Chicago.
Nichole Sweeney, J.D., is General Counsel and Chief Privacy Officer for CRISP Shared Services. In this role, she advises the CEO, senior leaders, and the Board of Directors on all legal priorities pertaining to the organization, including those related to privacy, HIPAA and data use matters, strategic initiatives and their implementation, negotiation and management of partner agreements, and core operational issues and optimization. Additionally, Nichole leverages her rich experience in public policy to strategically inform advocacy efforts for interoperability matters at the local, regional, and national level.
For more than a decade prior to joining CRISP Shared Services, Nichole held progressive leadership roles at MITRE, a non-profit operator of federally funded research and development centers. Throughout her tenure, she has had the unique opportunity to work hand-in-hand with agencies across the U.S. Department of Health and Human Services umbrella to strategically plan and develop their regulatory implementation of major healthcare legislation. She also partnered with the Office of the National Coordinator for Health Information Technology and the Centers for Medicare & Medicaid Services in drafting and implementing their interoperability regulations. Nichole is a graduate of Georgetown University Law Center.
Stacey is responsible for all of the company’s financial functions including accounting, audit, and corporate finance. Prior to joining CRISP, Stacey was a Senior Accountant at Johns Hopkins Health System, where she was primarily responsible for preparing and reviewing the accounting records and financial reporting for CRISP and Sibley Memorial Hospital.
Stacey worked for PricewaterhouseCoopers in the audit practice for five years, where she was responsible for designing and executing a variety of audit programs, including those for public and not-for-profit financial statement audits, and regulatory reporting for OMB Circular A-133 and the HSCRC. Stacey earned a B.S. in Financial Accounting from Elon University and is a licensed Certified Public Accountant in the State of Maryland.
Mike Banfield is Senior Director of Shared Services and is responsible for implementing and operating all aspects of the CRISP Shared Services IT infrastructure that supports multiple HIEs and related activities in several states. Mike joined the CRISP team in 2015 as a project manager focused on PDMP and public health initiatives.
Mike was tasked with the experiment of starting an in-house development team in early 2017, and that team has since been responsible for much of the architecture CSS affiliates use today. Between 2018-2021, Mike led the engineering and development team as Director of Innovation, and later managed and executed IT priorities for CSS affiliates and other special projects as Director of Regional Initiatives before assuming his current role. Prior to joining CRISP, Mike served as a Peace Corps Volunteer in Tutume, Botswana from 2013-2015. Mike obtained an MPH in Zoonotic/Infectious Disease from Kansas State University, is a certified scrum master, and is currently pursuing a MBA at Johns Hopkins Carey Business School.
Marc Rabner, MD, MPH is a pediatrician and preventive medicine physician and serves as the Chief Medical Officer at CRISP Shared Services (CSS). Dr. Rabner strives to expand the positive impact interoperability has on patient outcomes and its ability to address complex issues across the entire spectrum of health care – including clinical, community, and public health. He also helps ensure CSS’s tools provide immense value to users and positively impact patients’ lives.
Dr. Rabner is a practicing pediatrician at Children’s National Hospital where he cares for hospitalized children. He completed his general pediatrics training at the Children’s Hospital of Philadelphia and his residency in General Preventive Medicine and Public Health at the Johns Hopkins Bloomberg School of Public Health where he also received a Master of Public Health. He obtained a Doctor of Medicine from the University of Pennsylvania School of Medicine and completed his Bachelor of Science at Emory University.
Bezawit Sumner is the Chief Information Security Officer and Senior Director, Security and Compliance for CRISP Shared Services. Bezawit leads the cybersecurity, information security, and compliance programs and all supporting activities for the enterprise and connected affiliates.
Bezawit is an experienced compliance and security professional with a demonstrated history of successfully collaborating within the healthcare IT sector. She has led organization-wide programs in accordance with federal and state regulations and other compliance requirements, information security frameworks (HITRUST, SOC-2, EHNAC), internal design control, audits, and risk-based vendor management, with an underlying passion to continually operationalize information security and compliance. Bezawit earned her bachelor of science and master of science degrees from Jackson State University.
Rhonda Moody is the Senior Director of Data Insights and responsible for leading teams focused on data engineering, CRISP Reporting Services (CRS), analytics, and data quality initiatives across multiple HIEs supported by CRISP Shared Services. She joined the CRISP team in January 2018, working on supporting the Maryland Prescription Drug Monitoring Program and public health projects. Her role expanded within the organization to oversee the Insights team, which supports large-scale data projects which provide valuable and actionable data to CSS stakeholders within the health data utility model.
Before CRISP, she worked as an IT systems analyst and project manager for a large retail company. Rhonda holds a B.S. in Computer Science and a B.A. in Mathematics from Taylor University.